Which ticket(s) do I use and how many do I need?
To send in a parcel within New Zealand, you'll either need to place courier tickets on your parcel. Which ticket and how many to use will depend upon the destination, weight, and size of your parcel. Here's how to choose the right one for you:
Which ticket(s) do I use, and how many do I need?
- Go to the Ticket Calculator tool
- Enter the From - To information and click Next
- Enter the weight and dimensions, apply any additional services needed and click Next
- Under tickets required to send this item, you will see the number of tickets needed e.g. 2 Shorthaul tickets
Types of courier tickets
If you don't want to use the Ticket Calculator, you can use our Delivery maps and schedules to determine which is the right type of ticket(s) for the destination of the parcel. Tip: Use the map for the area you're sending from.
How the number of tickets is calculated
The number of tickets required is based on the weight or dimensions of your parcel - whichever is greater.
| Parcel Size (Volumetric weight) | Ticket type | Weight | |||||
| 0 - 5kg | 6 - 10kg | 11 - 15kg | 16 - 20kg | 20 - 25kg | |||
| Up to 0.025m3 | Shorthaul / Outer Area | 1 | 1 | 1 | 2 | 2 | |
| Longhaul / Inter-island | 1 | 2 | 3 | 4 | 5 | ||
| 0.025m - 0.05m3 | Shorthaul / Outer Area | 2 | 2 | 2 | 2 | 2 | |
| Longhaul / Inter-island | 2 | 2 | 3 | 4 | 5 | ||
| 0.05m - 0.075m3 | Shorthaul / Outer Area | 3 | 3 | 3 | 3 | 3 | |
| Longhaul / Inter-island | 3 | 3 | 3 | 4 | 5 | ||
| 0.075m - 0.1m3 | Shorthaul / Outer Area | 4 | 4 | 4 | 4 | 4 | |
| Longhaul / Inter-island | 4 | 4 | 4 | 4 | 5 | ||
| Local parcels require one ticket per 0.1m3 or 25kg | |||||||
If you are sending to a Rural or Residential address or wanting the parcel to be delivered on a Saturday, don't forget to include the appropriate delivery ticket.
If sending Dangerous Goods ensure a Dangerous Goods ticket is used and all necessary paperwork supplied.
I want the parcel to be signed
If you need the receiver to sign for the delivery, tick the 'signature required' box on the courier ticket. This means the parcel will only be delivered if someone is present to sign at the delivery address. If you would like it to be delivered whether someone is present or not, we suggest not ticking the signature required box.
'Signature required' is available at no extra cost and confirms the parcel has been delivered.
* Signatures delivery may not be available for rural deliveries.
How to calculate parcel size/volumetric weight
For sqaure edged parcels:
- Measure the length, height and width of the parcel and record in metres
- Use the following calculation A x B x C = m3
Length (m) x Width (m) x Height (m)
e.g. 0.3 x 0.3 x 0.5 = 0.045m3
For rounded, triangular or odd shaped parcels:
- Measure the length and height/weight of the parcel and record in metres
- Use the following calculation A x A x C = m3
Length (m) x Width (m) x Height (m)
e.g. 0.3 x 0.3 x 0.5 = 0.045m3
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