Receiving Parcel Notifications
How do Parcel Notifications work with split consignments?
For multi-part consignments, the Out for delivery and Delivery notifications are triggered by scanning any part of the consignment. We have a 24-hour wait rule in place for consignments that receive more than one onboard or delivery scan. For ...
Permission To Leave - Terms and Conditions
You agree to indemnify New Zealand Couriers of any loss or damage to the consignment as a result of the item being left on the property specified in any electronic ‘Permission to Leave’ request. If an item is delivered and subsequently found to have ...
What are Parcel Notifications?
Parcel Notifications are messages sent to the receiver of a parcel either by email or text to keep them updated at each step of the parcel journey. Notifications are available for three parcel events: Pick up – when the courier collects the parcel – ...