What are Parcel Notifications?

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• What are Parcel Notifications?

  Parcel Notifications are messages sent to the receiver of a parcel either by email or text to keep them updated at each step of the parcel journey. Notifications are available for three parcel events: Pick up – when the courier collects the parcel – ...

• How do you set up Parcel Notifications?

  It's easy to use Parcel Notifications: Fill out the form - Let us know your details and what ticketing system you're using. Get enabled - We'll set them up in your system and let you know when they're ready to use. Turn notifications on - Simply tick ...

• How much do Parcel Notifications cost?

  Email notifications are free (three emails – Pick up, Out for delivery & Delivery). Text notifications are 24c per consignment (two texts – Out for delivery & Delivery). If text notifications are used, the 24c will be added to the base charge of the ...

• Terms of use for Parcel Notifications

  These Parcel Notification terms (“Terms”) apply if you are set up to have your customers receive parcel notifications from us when you send items using New Zealand Couriers (“us, our”). These terms form part of our standard Terms and Conditions of ...

• How do Parcel Notifications work with split consignments?

  For multi-part consignments, the Out for delivery and Delivery notifications are triggered by scanning any part of the consignment. We have a 24-hour wait rule in place for consignments that receive more than one onboard or delivery scan. For ...