How do we define a 'business day'?
We understand that some businesses operate on weekends so the term business day can be confusing.
We define a business day as a standard weekday - Monday to Friday (not including public holidays).
We can still deliver on Saturdays but the sender of the parcel will need to apply an additional ticket to the parcel for this service.
If you are waiting on a parcel and you're not sure whether it was sent with a Saturday delivery ticket, it would pay to contact the sender to ask them.
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How do I change my address if my business is relocating?
To change your address if you are relocating, get in touch with your account manager or contact our customer services at 0800 800 841.
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