Chatham Islands - FAQs

Chatham Islands - FAQs

Does my item get delivered to my house on Chatham Island?

No, your item will be delivered to the Chatham Islands Airport where you can pick it up during opening hours.


How should my item be addressed to the Chatham Islands?

All items sent to the Chatham Islands must be sent to our Wellington Branch and clearly addressed with "CHATHAM ISLAND FREIGHT" as well as your Customer Account Number.


Who pays to get the item to the Chatham Islands and how do I find out the additional cost?

The customer/sender pays the extra cost of moving an item to the Chatham Islands (from our Wellington Branch). Please be aware that when using an electronic ticketing solution, the additional cost (Wellington to Chatham Island Airport) may not be shown. Please contact your local New Zealand Couriers branch with the weight and size of the item for the additional cost that will be incurred.    

    • Related Articles

    • FAQs about Send a parcel

      Send one-off parcels from the comfort of your home with Send a parcel. Get a quote, Pay online and Print a label all online. All you need is a printer and a credit/debit card. This article answers common questions about the Send a parcel process. ...
    • Stewart Island - FAQs

      Does my item get delivered to my house on Stewart Island? No – your item will be delivered to the Stewart Island Visitor Terminal / Main Wharf Halfmoon Bay. Do I need any special tickets to send an item to Stewart Island? Yes, you require a Rural ...
    • Great Barrier Island - FAQs

      How long does Great Barrier Airlines take to deliver my package to Great Barrier Island? Overnight via air (the sender must have an account with Great Barrier Airlines or Fly My Sky) How should my item be addressed to Great Barrier Island? All items ...
    • Waiheke Island - FAQs

      How long does it take to deliver a package to Waiheke Island? Overnight only - no same day deliveries or Saturday deliveries are available. How much does it cost to deliver a package to Waiheke Island? Please refer to our ticket calculator.
    • FAQs about Proof of Delivery Signatures

      This article answers common questions asked about Proof of Delivery (POD) signatures. In what situations do deliveries get a signature as Proof of Delivery? Signatures are obtained for deliveries to: business addresses residential addresses ...