Tracking Items You're Receiving
Setting up an 'Authority to Leave' delivery tag
Whether you are having items delivered to your home or business, missing a delivery because no one is there to sign for it is frustrating. With our Authority To Leave (ATL) system you can ensure items are safely delivered even if no one is present to ...
FAQs about Proof of Delivery Signatures
This article answers common questions asked about Proof of Delivery (POD) signatures. In what situations do deliveries get a signature as Proof of Delivery? Signatures are obtained for deliveries to: business addresses residential addresses ...
What time will my parcel be delivered? Expected delivery time
Depending on where your item is being sent from and to, the time taken to get there will vary. Local/Regional deliveries - sent within a town/city/island Next working day by 9.30 am to business addresses in main centres. Allow up to 5 pm for ...
What each tracking status means
We do our very best to deliver to destinations within business delivery zones nationwide by 9.30 am the next working day, and residential delivery zones by the end of the next working day. Parcels destined for rural/non-urban delivery zones can take ...
Where is my parcel?
Find out where your parcel is at any time with our tracking tool. Enter the ticket/consignment number into the system and you’ll be given information on its location and delivery status. You can also share the parcel status via email with someone ...