Missed Delivery & Redelivery Options
Picking up a parcel from a depot on a Saturday
We understand that you may want to pick up your parcel from one of our depots on a Saturday. In most cases picking up an item on Saturday from one of our depots is free. However, for parcels you wish to pick up earlier than the scheduled delivery ...
Received a missed delivery card?
Returned home to find you have missed a delivery and the courier has left a card? Redelivery options Collect from our branch (make sure you bring I.D.) Redelivered to the same address/original delivery address Redirected to a different address (e.g. ...
How to avoid missing a delivery
Do you have your parcels sent to your home address? Ever come home to a missed delivery card? We’ve come up with five ways to help you avoid missing deliveries in the future. Is your parcel already on its way to you? If your parcel is already on its ...
Not going to be home for a delivery?
Do you have your parcels sent to your home address? Ever come home to a missed delivery card? We’ve come up five ways to help you avoid missing deliveries in the future. Is your parcel already on its way to you? If your parcel is already on its way ...