International Services
Wanting to send a one-off package internationally?
If you don't have an account with us and would still like to send a one-off package, please contact one of our local branches.
Our four core International Shipping services are International Courier, International Courier Plus, International Express/Priority, and Special Services.
Here's a full breakdown of what features are included in each service:
International services
Courier | Courier Plus | Priority / Express | Special Services | |
| Regions *conditions apply | Australia, USA, UK, CA | Australia | Worldwide* | Worldwide* |
| Delivery Time-Frame *excluding customs delays | 4 - 12 days* | 2 - 7 days* | 2 - 8 days* | Shipment specific* |
| Maximum Consignment Parameters | Weight: 20 kgs Length: 100 cm Item Weight: 20 kgs | Weight: 100 kgs Length: 105 cm Item Weight: 25 kgs | Weight: 999 kgs Length: 180 cm Item Weight: 25 kgs | Weight: Unlimited Length: Unlimited Item Weight: Unlimited |
| Minimum Chargeable Weight | 0.25 kg | 0.5 kg | 0.5 kg | By Quotation |
Volumetric Conversion | 200 kgs = 1 m3 | 200 kgs = 1 m3 | 200 kgs = 1 m3 | Variable |
| Maximum Consignment Value | NZ $999 | NZ $999* (additional T&C's apply) | Uncapped | Uncapped |
| Price | $ | $$ | $$$$ | $$$$$ |
| Prohibited Items | ||||
| Insurance Policy | Max liability NZ$250 | Up to NZ$250 | Enhanced Liability Available (Total Cover) | Enhanced Liability Available (Total Cover) |
| Signature |  |  |  |  |
| PO Box |  |  | Available in some countries |  |
| Duties and Taxes Handling |  | Available by pre-arrangement | Yes - Both Sender and Receiver Can Pay The Taxes | Yes - Both Sender and Receiver Can Pay The Taxes |
| Number of Delivery Attempts | One Free (Extra charge for additional delivery attempts) | Multiple (Until delivered) | Multiple (Until delivered) | Multiple (Until delivered) |
| Packaging – Must withstand a 1.2-metre drop |
|  |  |  |
| Online Despatch Platform |  |  |  |  |
| Surcharges included in delivery |  |  |  |  |
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