Popular Articles
How to avoid missing a delivery
Do you have your parcels sent to your home address? Ever come home to a missed delivery card? We’ve come up with five ways to help you avoid missing deliveries in the future. Is your parcel already on its way to you? If your parcel is already on its ...
FAQs about Proof of Delivery Signatures
In what situations do deliveries get a signature as Proof of Delivery? Signatures are obtained for deliveries to: business addresses residential addresses Signatures are NOT obtained for deliveries to: rural deliveries. Read more about contactless ...
Not going to be home for a delivery?
Do you have your parcels sent to your home address? Ever come home to a missed delivery card? We’ve come up five ways to help you avoid missing deliveries in the future. Is your parcel already on its way to you? If your parcel is already on its way ...
Received a missed delivery card?
Returned home to find you have missed a delivery and the courier has left a card? Redelivery options Collect from our branch (make sure you bring I.D.) Redelivered to the same address/original delivery address Redirected to a different address (e.g. ...
Options for redelivery of a missed delivery
A missed delivery card is left when your courier tried to deliver an item that required a signature on delivery and no one was present, didn’t feel they could leave it unattended on your property, or couldn’t get access to your property. When an item ...